Go to the top navigation menu and click “Log In.” Below the form fields for your username and password, select “Forgot your password?” Follow the directions on the next page and check your email for further instructions.
To change your password if you are already logged in, visit the “My Account” page. Select the “My Information” section, then click “Edit” on the row labeled “Password.” Save the changes you’ve made and you’ll be ready to use your new password!
On the iOS or Android Mobile Apps
- When you’re on the Log In screen, tap “Forgot Password?”
- Enter your email address and tap “Reset My Password.” Check your email, including your spam folder. The rest of the instructions will be waiting for you in the email.